MCSE 2003 70-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment Microsoft Windows Server 2003 Managing a Server Environment Part 1 Course Overview This is the first course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course teaches how to manage users, computers, and groups in a Windows Server 2003 networked environment and also how to manage access to files and folders. Learn To • To match Windows Server 2003 editions with their features. • To match logon options with their functions. • To identify features and functions of administrative tools. • To identify guidelines for creating a user account. • To identify options for creating user accounts. • To identify guidelines for creating a user account template. • To identify reasons for enabling and disabling accounts. • To identify reasons why users are locked out of accounts. • To identify options for resetting accounts. • To match types of groups with their features. • To identify guidelines for naming groups. • To create a group. • To identify features and functions of permissions. • To identify features of shared folders. • To identify options for publishing a shared folder. Total Learning Time 6 to 8 hours Objectives Unit 1: Introduction to Administration 1 hour • Match Windows Server 2003 editions with their features. • Identify features and functions of administrative tools. • Identify features and functions of OUs. • Create a custom MMC. • Match logon options with their functions. • Identify reasons for moving a domain object. Unit 2: Creating User and Computer Accounts 1 hour • Identify guidelines for creating a user account. • Identify options for creating user accounts. • Identify guidelines for creating a user account template. • Identify options for modifying user account properties. • Identify options for creating a computer account. • Identify options for modifying computer account properties. Unit 3: Managing User and Computer Accounts 1 - 1.5 hours • Identify reasons for enabling and disabling accounts. • Identify reasons why users are locked out of accounts. • Identify options for resetting accounts. • Match types of user profiles with their features. • Identify options for managing profiles using the System utility. • Identify options for locating Active Directory objects. • Identify features of custom queries and saved queries. Unit 4: Managing Groups 1.5 - 2 hours • Match types of groups with their features. • Identify guidelines for naming groups. • Create a group. • Identify options for managing group membership. • Identify features of group nesting. • Match types of group strategies with their features. • Match types of default groups with their descriptions. • Match types of system groups with their features. • Identify options for modifying group scope and type. • Assign a manager to a group. Unit 5: Managing Access to Resources 1.5 - 2.5 hours • Identify features and functions of permissions. • Identify features and functions of NTFS file and folder permissions. • Identify options for controlling inherited NTFS permissions. • Identify features of shared folders. • Identify options for publishing a shared folder. • Identify options for setting permissions on a shared folder. • Identify methods of accessing a shared folder. • Sequence the stages of synchronizing Offline Files. • Identify caching options for Offline Files. • Identify considerations for managing access using NTFS permissions. • Identify characteristics of effective permissions on files and folders. • Identify guidelines for combining shared folder and NTFS permissions. • Match printer access permissions with their functions. • Identify features and functions of the Print Spooler. Microsoft Windows Server 2003 Managing a Server Environment Part 2 Course Overview This is the second course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course describes remote server administration and also how to manage a Web server. It also teaches how to manage physical and logical devices and data storage. Learn To • To match group membership types with their tasks. • To identify features and functions of the Run as command. • To identify tools to administer a remote server using Computer Management. • To identify features and functions of disk partitioning. • To identify features of basic disks and dynamic disks. • To identify features and functions of a simple volume. • To identify options in Device Manager. • To identify options in the Add Hardware Wizard. • To identify steps for troubleshooting hardware. • To identify methods of compressing files and folders. • To identify effects of moving and copying compressed files. • To identify features of encrypting files and folders. • To identify features of IIS 6.0. • To identify methods of opening IIS Manager. • To identify security features of IIS. Total Learning Time 6 to 8 hours Objectives Unit 1: Administering Servers 1 - 1.5 hours • Identify methods of connecting to a remote server. • Identify features and functions of Terminal Services Manager. • Match Terminal Services problems with their solutions. • Identify options for configuring remote assistance. • Identify features of Remote Desktop for Administration. • Identify client preferences for Remote Desktop Connection. • Match group membership types with their tasks. • Identify features and functions of the Run as command. • Identify tools to administer a remote server using Computer Management. • Identify time-out settings for Remote Desktop connections. • Configure MMC to administer a server remotely. Unit 2: Managing Physical and Logical Disks 1 - 1.5 hours • Identify features and functions of disk partitioning. • Identify features of basic disks and dynamic disks. • Identify features and functions of a simple volume. • Identify features of extended volumes. • Identify features of disk mirroring. • Identify features and functions of striped volumes. • Identify considerations for importing foreign disks. • Defragment a disk. Unit 3: Device Management 1 - 1.5 hours • Identify options in Device Manager. • Identify options in the Add Hardware Wizard. • Identify steps for troubleshooting hardware. • Identify features and functions of a signed device driver. • Identify options for configuring device driver signing. • Identify limitations for rolling back device drivers. Unit 4: Managing Data Storage 1.5 - 2 hours • Identify methods of compressing files and folders. • Identify effects of moving and copying compressed files. • Identify features of encrypting files and folders. • Identify options for setting a disk quota. • Identify options for adding and removing disk quota entries. • Identify options for exporting and importing disk quota settings. Unit 5: Managing IIS 1.5 hours • Identify features of IIS 6.0. • Identify methods of opening IIS Manager. • Identify security features of IIS. • Identify best practices for securing IIS. Microsoft Windows Server 2003 Managing a Server Environment Part 3 Course Overview This is the third course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course teaches about maintaining software by using Software Update Services. Server Performance monitoring is introduced, including creating performance baselines and monitoring the four primary server subsystems. Finally, this course provides information about methods of disaster recovery. Learn To • To identify features of Windows Update and Automatic Updates. • To identify options for configuring Automatic Updates. • To identify features and functions of SUS. • To identify guidelines for creating a performance baseline. • To identify features and functions of Task Manager. • To identify features and functions of the Performance console. • To identify features and functions of counter logs. • To match counter log file formats with their features and functions. • To identify options to create an alert. • To identify guidelines for planning for disaster recovery. • To identify features of data backup. • To identify components that can be backed up when performing a System State data backup. • To identify features and functions of volume shadow copies. • To identify considerations for shadow copy scheduling. • To identify options for restoring shadow copies. Total Learning Time 6 to 8 hours Objectives Unit 1: Update Services 1 - 1.5 hours • Identify features of Windows Update and Automatic Updates. • Identify options for configuring Automatic Updates. • Identify features and functions of SUS. • Identify hardware and software requirements for SUS installation. • Identify options for synchronizing SUS. • Identify features and functions of SUS logs. • Back up an SUS using the ntbackup command. Unit 2: Monitoring Servers 1 - 1.5 hours • Identify guidelines for creating a performance baseline. • Identify features and functions of Task Manager. • Identify features and functions of the Performance console. • Identify options for performing real-time monitoring. • Identify options for performing logged monitoring. • Identify options for monitoring a remote server. • Match event logs with the type of information they display. • Identify options for setting an event log. • Identify features of the four primary server subsystems. • Identify options for monitoring subsystems. • Match system bottleneck problems with their solutions. Unit 3: Counter Logs and Alerts 1 hour • Identify features and functions of counter logs. • Match counter log file formats with their features and functions. • Identify options to create an alert. Unit 4: Managing Data Recovery 1 1.5 - 2 hours • Identify guidelines for planning for disaster recovery. • Identify features of data backup. • Identify components that can be backed up when performing a System State data backup. • Match types of backup with their features. • Identify features of the Backup utility. • Match ntbackup parameters with their functions. • Identify features of ASR. • Identify options for scheduling a backup. • Identify options for restoring files and folders using Backup. • Sequence the steps for recovering from a server failure by using ASR. Unit 5: Managing Data Recovery 2 1.5 - 2 hours • Identify features and functions of volume shadow copies. • Identify considerations for shadow copy scheduling. • Identify options for restoring shadow copies. • Match safe mode options with their functions. • Identify features and functions of the Last Known Good Configuration startup option. • Identify features and functions of the Recovery Console. • Identify steps to install and use the Recovery Console. • Identify features of a Windows startup disk. • Sequence stages in the boot process using startup files. 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Microsoft Windows Server 2003 Managing Network Infrastructure Part 1 Course Overview This is the first of a three-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The learner is introduced to the course with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the management and monitoring of DHCP. Learn To • To identify options for configuring static or dynamic IP addresses. • To identify options for assigning IP addresses using Alternate Configuration. • To sequence the steps in the Address Resolution Protocol (ARP) name resolution process. • To identify features of routing in a networking environment. • To identify features and functions of a router. • To enable and configure the RRAS. • To identify features of DHCP. • To identify options for enabling the DHCP Server service. • To identify features of DCHP authorization. • To identify DHCP management tasks. • To identify methods for managing a DHCP database. • To identify features of DHCP monitoring. Total Learning Time 6 to 8 hours Objectives Unit 1: TCP/IP Configuration 1.5 - 2 hours • Identify options for configuring static or dynamic IP addresses. • Identify options for assigning IP addresses using Alternate Configuration. • Sequence the steps in the Address Resolution Protocol (ARP) name resolution process. • Identify features and functions of NetBIOS. • Identify features and functions of static and dynamic name resolution. • Identify features of tools used to isolate connectivity issues. • Identify connectivity issue resolution tools supported by Windows Server 2003. Unit 2: Routing Configuration 1.5 - 2 hours • Identify features of routing in a networking environment. • Identify features and functions of a router. • Enable and configure the RRAS. • Sequence the steps for adding a routing protocol. • Identify guidelines for packet filter configuration. • Identify options for configuring packet filter. Unit 3: DHCP 1.5 - 2 hours • Identify features of DHCP. • Identify options for enabling the DHCP Server service. • Identify features of DCHP authorization. • Identify features of DHCP scope configuration. • Configure a DHCP reservation. • Identify features of common DHCP options configuration. • Identify process features of DHCP Relay Agent operation. • Identify steps in adding and configuring DHCP Relay Agent. Unit 4: Managing and Monitoring DHCP 1.5 - 2 hours • Identify DHCP management tasks. • Identify features of DHCP monitoring. • Identify options for monitoring DHCP statistics. • Identify features of DHCP audit logging. • Identify guidelines for DCHP performance monitoring. • Identify guidelines for DHCP security. • Identify methods for managing a DHCP database. Microsoft Windows Server 2003 Managing Network Infrastructure Part 2 Course Overview This is the second of a three-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course gives in-depth and exam-focused coverage to DNS name resolution, zone transfer, and management, and NetBIOS name resolution using WINS. Learn To • To identify features of name resolution. • To identify ways of viewing names on a client. • To identify key features of host name resolution. • To identify elements of DNS zone transfer configuration. • To identify features of DNS dynamic updates. • To identify options for configuring DNS updates. • To identify steps in configuring TTL values. • To identify features of ageing and scavenging. • To identify options to configure the integration of DNS with WINS. • To identify key elements of WINS name resolution. • To identify features of static mapping. • To identify options for filtering WINS records. Total Learning Time 6 to 8 hours Objectives Unit 1: Name Resolution with DNS 1.5 - 2 hours • Identify features of name resolution. • Identify ways of viewing names on a client. • Identify key features of host name resolution. • Identify key features of NetBIOS name resolution. • Identify key features of DNS. • Identify key steps in installing DNS Server Service. • Identify how DNS Server service query process elements work. • Identify options for configuring properties for DNS Server service. • Identify features of DNS zones and zone types. • Identify ways of configuring DNS forward and reverse lookup zones. Unit 2: DNS Zone Transfers and Clients 1.5 - 2 hours • Identify elements of DNS zone transfer configuration. • Identify features of DNS dynamic updates. • Identify options for configuring DNS updates. • Identify features of Active Directory-integrated DNS zones. • Identify features of DNS client configuration. • Delegate authority of a subdomain to a DNS zone. Unit 3: DNS Management and Monitoring 1.5 - 2 hours • Identify steps in configuring TTL values. • Identify features of aging and scavenging. • Identify options to configure the integration of DNS with WINS. • Identify options for testing DNS server configuration. • Identify features of the Nslookup utility. • Match DNSCmd utility parameters with their functions. • Match DNSLint utility functions with their descriptions. • Identify features of DNS server performance monitoring. • Identify steps in monitoring DNS server performance using logging. Unit 4: NetBIOS Name Resolution Using WINS 1.5 - 2 hours • Identify features of WINS replication. • Identify key steps in configuring WINS replication. • Identify key steps for configuring WINS replication partner properties. • Identify key steps for backing up and restoring a WINS database. • Delete WINS records. • Identify aspects of compacting WINS databases. • Identify key steps in scavenging a WINS database. • Identify key steps in checking WINS databases for consistency. • Decommission a WINS server. • Identify key elements of WINS name resolution. • Identify features of static mapping. • Identify options for filtering WINS records. Microsoft Windows Server 2003 Managing Network Infrastructure Part 3 Course Overview This is the third of a 3-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. In-depth and exam-focused coverage is given to the areas of IPSec security and certificates, network access connections and their management, and the management of user access and IAS. Learn To • To identify features of IPSec. • To identify guidelines for implementing IPSec security policies. • To identify key steps in assigning IPSec policies on a computer. • To identify features of a network access infrastructure. • To match methods of authenticating for client network access with their descriptions. • To identify features of VPN connections. • To identify options for configuring user account dial-in permissions. • To identify features of remote access policies. • To identify options for configuring a remote access policy and profile. • To identify steps for managing RAS clients. • To identify features of logging. • To identify options for configuring logging. Total Learning Time 6 to 8 hours Objectives Unit 1: Security with IPSec and Certificates 1.5 - 2 hours • Identify features of IPSec. • Identify guidelines for implementing IPSec security policies. • Identify key steps in assigning IPSec policies on a computer. • Identify guidelines and key steps for monitoring IPSec. • Identify features of IPSec security certificates. Unit 2: Network Access Connections 1.5 - 2 hours • Identify key steps in configuring a RAS for a VPN connection. • Match elements of wireless networks with their descriptions. • Identify key features in wireless network access configuration requirements. • Configure a network access client for a wireless connection. • Identify features of a network access infrastructure. • Identify features of VPN connections. • Configure a remote access client for a VPN connection. • Identify features of dial-up networking. • Identify key steps in configuring RAS client dial-up connections. • Match methods of authenticating for client network access with their descriptions. • Configure smart card authentication on a remote access server. • Identify considerations for configuring RAS dial-up connections. Unit 3: User Access and IAS 1.5 - 2 hours • Identify options for configuring user account dial-in permissions. • Identify features of remote access policies. • Identify key steps in IAS server configuration. • Identify options for configuring a remote access policy and profile. • Identify features of IAS. • Configure RAS server to use IAS for authentication. Unit 4: Network Access Management 1.5 - 2 hours • Identify steps for managing RAS clients. • Identify key steps in specific connection logging. • Identify features of logging. • Identify options for configuring logging. • Identify options for monitoring wireless network activity. 70-293: Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Microsoft Windows Server 2003 Planning Network Infrastructure Part 1 Course Overview This is the first course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - TCP/IP configuration, Routing planning and troubleshooting, and DHCP management and troubleshooting. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network infrastructure. Learn To • To identify elements of the network design process. • To match key technologies and services integrated into a Windows Server 2003 network infrastructure with their functions. • To identify best practices for planning a Windows Server 2003 network. • To match network devices with their features. • To identify guidelines for router use in network infrastructures. • To identify benefits of using switching in a network infrastructure. • To match connection methods with their appropriate uses. • To identify considerations when selecting a routing protocol. • To identify features of IP packet filters. • To identify guidelines for DHCP server placement. • To differentiate between DHCP infrastructure types. • To identify circumstances in which scope reservations should be defined. • To identify guidelines for solving DHCP problems. • To match DHCP troubleshooting tools with their purposes. • To match common DHCP problems with their functional areas. Total Learning Time 6 to 8 hours Objectives Unit 1: TCP/IP Physical and Logical Network 1.5 - 2 hours • Identify elements of the network design process. • Match key technologies and services integrated into a Windows Server 2003 network infrastructure with their functions. • Identify best practices for planning a Windows Server 2003 network. • Identify IP addressing structures for private and public networks. • Identify network IP subnet limitations. • Match IP configuration types with their uses. • Identify guidelines for planning a functional TCP/IP solution. • Identify an optimal TCP/IP solution. • Match key factors that affect network performance with their descriptions. • Identify recommended guidelines for network utilization. • Identify network upgrade considerations. • Identify guidelines for evaluating current network performance in the context of new technologies. • Evaluate the performance of a particular network. Unit 2: Routing Planning 1 - 1.5 hours • Match network devices with their features. • Identify guidelines for router use in network infrastructures. • Identify benefits of using switching in a network infrastructure. • Identify benefits of VLANs. • Identify guidelines for selecting an appropriate intermediate device. • Select optimal intermediate devices. • Identify requirements when selecting an Internet connectivity solution. • Distinguish between NAT and ISA as Internet connectivity solutions. • Identify guidelines for planning an Internet connectivity strategy. • Identify an optimal Internet connectivity strategy. Unit 3: Routing Troubleshooting 1.5 hours • Match connection methods with their appropriate uses. • Identify considerations when selecting a routing protocol. • Identify features of IP packet filters. • Match secure connectivity options with their uses. • Identify guidelines for planning router connectivity. • Identify an optimal routing communications plan. • Match TCP/IP troubleshooting utilities with their functions. • Identify the steps involved in troubleshooting TCP/IP routing. • Match methods for isolating routing problems with their descriptions. • Troubleshoot a particular routing problem. Unit 4: DHCP Planning and Security 1.5 - 2 hours • Identify guidelines for DHCP server placement. • Differentiate between DHCP infrastructure types. • Identify circumstances in which scope reservations should be defined. • Match DHCP server options with their descriptions. • Identify guidelines for planning a DHCP strategy. • Identify DHCP planning issues with reference to a particular network. • Identify guidelines for securing the DHCP service. • Identify guidelines for optimizing DHCP performance. • Identify DHCP authorization issues with reference to a particular network. Unit 5: DHCP Troubleshooting 0.5 - 1 hour • Identify guidelines for solving DHCP problems. • Match DHCP troubleshooting tools with their purposes. • Match common DHCP problems with their functional areas. • Identify steps involved in troubleshooting DHCP issues. Microsoft Windows Server 2003 Planning Network Infrastructure Part 2 Course Overview This is the second course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. This course focuses on the area of DNS - including servers, namespaces, zones, and DNS/WINS integration. Comprehensive coverage is given to the areas of optimizing and troubleshooting DNS and WINS. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network infrastructure. Learn To • To sequence the stages in the DNS client name resolution process. • To identify factors to consider when planning DNS server placement. • To match DNS server roles with their most appropriate use. • To match zone types with their uses. • To identify factors to consider when planning zone security. • To identify guidelines for planning zones. • To identify factors to consider when changing recursion and root hint settings. • To identify options for optimizing DNS server response. • To identify factors to consider when optimizing DNS server functionality. • To distinguish between the Lmhosts and WINS name resolution options. • To identify factors to consider when determining WINS server requirements. • To identify factors to consider when determining WINS replication requirements. Total Learning Time 6 to 8 hours Objectives Unit 1: DNS Servers and Namespaces 1.5 - 2 hours • Sequence the stages in the DNS client name resolution process. • Identify factors to consider when planning DNS server placement. • Match DNS server roles with their most appropriate use. • Categorize configurations according to their security level. • Select optimal choices for securing DNS server configuration in a given scenario. • Identify factors to consider when choosing DNS domain names. • Identify guidelines for selecting appropriate namespace options. • Identify guidelines for planning a namespace. Unit 2: DNS Zones and DNS/WINS 1.5 - 2 hours • Match zone types with their uses. • Identify factors to consider when planning zone security. • Identify guidelines for planning zones. • Select the optimal choice for a particular DNS zone plan. • Identify factors to consider when planning zone transfer and replication. • Identify measures for securing zone transfers. • Identify reasons for delegating zones. • Identify guidelines for planning zone replication and delegation. • Identify the optimal solution for planning zone replication and delegation for a newly acquired company. Unit 3: DNS Optimizing and Troubleshooting 1.5 - 2 hours • Identify factors to consider when changing recursion and root hint settings. • Identify options for optimizing DNS server response. • Identify factors to consider when optimizing DNS server functionality. • Match optimization options for DNS servers with their effects. • Select the best way to optimize DNS server performance in a given scenario. • Identify steps for troubleshooting host name resolution. • Identify the optimal steps for troubleshooting host name resolution in a given scenario. • Match common DNS issues with their solutions. • Identify options available in nslookup to examine resource records (RRs). Unit 4: Planning and Optimizing WINS 1.5 - 2 hours • Distinguish between the Lmhosts and WINS name resolution options. • Identify factors to consider when determining WINS replication requirements. • Identify guidelines for planning a WINS solution. • Identify best practices when planning a WINS solution. • Identify factors to consider when integrating DNS and WINS. • Distinguish between client renew interval modifications. • Identify guidelines for optimizing replication between WINS servers. • Identify factors to consider when determining WINS server requirements. • Identify counters used when optimizing WINS. • Identify guidelines for improving WINS performance. Microsoft Windows Server 2003 Planning Network Infrastructure Part 3 Course Overview This is the third course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - IPSec, Network access - connection methods, policy, authentication, strategy, and troubleshooting -, and troubleshooting remote access. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network infrastructure. Learn To • To identify key features of IPSec. • To identify IPSec rules for an IPSec connection. • To match default IPSec policies with their uses. • To match network access requirements with their descriptions. • To match authentication protocols with their descriptions. • To identify guidelines for implementing connection security. • To identify features of remote access policies. • To identify dial-in properties of a user account. • To match dial-in profile options with their functions. • To match network access logs with their features. • To match network access tools with their functions. • To sequence the steps in the process for troubleshooting connections to resources. • To identify requirements for certificate validation. • To identify examples of information provided by IAS logs. • To identify features of PPP logging. Total Learning Time 6 to 8 hours Objectives Unit 1: IPSec 1 - 1.5 hours • Identify key features of IPSec. • Identify IPSec rules for an IPSec connection. • Match default IPSec policies with their uses. • Identify guidelines for planning an IPSec policy. • Identify best practices for planning IPSec deployment. • Match IPSec troubleshooting tools with their uses. • Identify an optimal IPSec troubleshooting strategy for a given scenario. Unit 2: Network Access 1 1.5 - 2 hours • Match network access requirements with their descriptions. • Match authentication protocols with their descriptions. • Identify guidelines for implementing connection security. • Identify considerations when implementing a LAN solution. • Identify considerations when implementing a VPN solution. • Identify considerations when implementing a dial-up solution. • Identify considerations when implementing a wireless solution. • Identify features of RADIUS authentication. • Identify guidelines for selecting network access connection methods. Unit 3: Network Access 2 1.5 - 2 hours • Identify features of remote access policies. • Identify dial-in properties of a user account. • Match dial-in profile options with their functions. • Identify guidelines for selecting a remote access policy strategy. • Match authentication models and methods with their features. • Identify guidelines for using IAS server as an authentication provider. • Identify considerations when planning a network access connection strategy. • Identify the optimal authentication strategy for a given scenario. • Identify guidelines for planning a network access connection strategy. Unit 4: Troubleshooting Network Access 0.5 - 1 hour • Match network access tools with their functions. • Identify guidelines for troubleshooting LAN access. • Sequence the steps in the process for troubleshooting connections to resources. • Identify common causes of LAN authentication errors. • Distinguish between audit account and audit logon events. • Match network access logs with their features. Unit 5: Troubleshooting Remote Access 1.5 hours • Identify requirements for certificate validation. • Identify examples of information provided by IAS logs. • Identify features of PPP logging. • Match remote access connection problems with their solutions. • Identify steps to follow when troubleshooting dial-up access problems. • Identify guidelines for authenticating wireless access. • Identify steps to follow when troubleshooting VPN problems. • Identify guidelines for troubleshooting a remote access problem. Microsoft Windows Server 2003 Planning Network Infrastructure Part 4 Course Overview This is the fourth course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers the following areas - security implementation, security strategy, managing server availability, managing disaster recover, monitoring performance, and the general principles of planning network infrastructure. Learn To • To identify features of PKI. • To sequence the stages of the PKI design process. • To sequence the stages to follow when designing a CA infrastructure. • To identify features of the Windows Server 2003 security model. • To identify options for contending with security vulnerabilities in WLANs. • To categorize network security plan design tasks according to Microsoft Solution Framework (MSF) phase. • To identify features of clustering services for Windows Server 2003. • To identify considerations for basic cluster planning. • To match clustering models with their typical deployments. • To identify components of a backup and recovery plan. • To match backup types with their functions. • To identify features and functions of volume shadow copies. • To identify features of the four primary server subsystems. • To identify options for monitoring subsystems. • To match system bottleneck problems with their solutions. • To match documentation components with their function. • To identify guidelines for preparing a development and test environment. • To identify aspects of Windows Server 2003 network management. Total Learning Time 6 to 8 hours Objectives Unit 1: Security Implementation 1 - 2 hours • Sequence the stages to follow when deploying a PKI. • Identify features of PKI. • Sequence the stages of the PKI design process. • Sequence the stages to follow when designing a CA infrastructure. • Sequence the stages to follow when extending the CA infrastructure. • Sequence the stages to follow when defining certificate configuration options. • Sequence the stages to follow when creating a certificate management plan. • Identify the steps to follow when creating a secure baseline configuration. • Match methods for assessing computer security with their functions. • Identify features of Remote Assistance. • Identify features of Remote Desktop. Unit 2: Security Strategies 1 - 1.5 hours • Identify features of the Windows Server 2003 security model. • Identify options for contending with security vulnerabilities in WLANs. • Categorize network security plan design tasks according to Microsoft Solution Framework (MSF) phase. • Identify guidelines for assessing security policies. • Match security design team roles with their responsibilities. • Identify guidelines for determining security requirements for data transmission. • Identify features and functions of SUS. • Categorize methods for securing communication channels. Unit 3: Server Availability 1 - 1.5 hours • Identify features of clustering services for Windows Server 2003. • Identify considerations for basic cluster planning. • Match clustering models with their typical deployments. • Identify guidelines for recovering from a cluster node failure. • Identify Windows Server 2003 Windows Clustering support improvements. • Identify options available in the New Server Cluster Wizard. • Identify aspects of network load balancing (NLB). • Identify procedures you can perform with NLB Manager. Unit 4: Disaster Recovery 1 hour • Identify components of a backup and recovery plan. • Match backup types with their functions. • Identify features and functions of volume shadow copies. • Identify considerations for shadow copy scheduling. • Identify options for restoring shadow copies. • Sequence the steps for recovering from a server failure by using ASR. Unit 5: Performance Monitoring 1 hour • Identify features of the four primary server subsystems. • Identify options for monitoring subsystems. • Match system bottleneck problems with their solutions. Unit 6: Planning a Network Infrastructure 1 hour • Match documentation components with their function. • Identify guidelines for preparing a development and test environment. • Identify aspects of Windows Server 2003 network management. 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Microsoft Windows Server 2003 Planning Active Directory Part 1 Course Overview This is the first course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft MCSE Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course introduces the Active Directory directory service infrastructure, forest and domain structure, and the concepts and sills necessary to implement an organizational unit structure. Finally, this course covers implementing user, group, and computer accounts. Learn To • To match components of the Active Directory logical structure with their characteristics. • To match components of the Active Directory physical structure with their characteristics. • To match operations masters with their functions. • To identify tasks performed by the Active Directory installation process. • To identify functions of the Active Directory Installation Wizard. • To identify considerations for installing a replica domain controller. • To identify methods for creating and managing OUs. • To identify the syntax used in creating and managing OUs using directory service tools. • To identify reasons for delegating administrative privileges. • To identify features of accounts and groups. • To match tools used for managing accounts with their features. • To identify features and functions of the Csvde tool. • To identify guidelines for naming accounts in Active Directory. • To identify guidelines for setting a password policy. • To identify guidelines for authenticating, authorizing, and administering accounts. Total Learning Time 6 to 8 hours Objectives Unit 1: Active Directory Introduction 1 - 1.5 hours • Match components of the Active Directory logical structure with their characteristics. • Match components of the Active Directory physical structure with their characteristics. • Match operations masters with their functions. • Identify characteristics of Active Directory components. • Sequence the stages in an Active Directory single sign-on (SSO) process. • Distinguish between features of centralized and decentralized Active Directory management. • Match Active Directory management tools and snap-ins with their uses. • Identify elements of the Active Directory design, planning, and implementation processes. Unit 2: Forest and Domain Structures 1.5 - 2 hours • Identify tasks performed by the Active Directory installation process. • Identify functions of the Active Directory Installation Wizard. • Identify considerations for installing a replica domain controller. • Identify considerations for renaming and removing a domain controller from Active Directory. • Identify features of verifying and troubleshooting an Active Directory installation. • Identify benefits of integrating Active Directory and DNS. • Identify key aspects associated with SRV resource records. • Sequence the stages in the process for locating domain controllers and services from a client computer by using DNS. • Identify the features of forest and domain functional levels. • Identify features of Active Directory trusts. • Identify the stages in the process that enable users in a forest to access resources across multiple domains using trusts. • Identify options for creating a trust. Unit 3: OU Structures 1 - 1.5 hours • Identify methods for creating and managing OUs. • Identify the syntax used in creating and managing OUs using directory service tools. • Identify reasons for delegating administrative privileges. • Identify options for delegating administrative control by using the Delegation of Control Wizard. • Identify guidelines for planning OUs. • Identify guidelines for planning an OU structure. • Identify guidelines for delegating administrative control. Unit 4: User, Group, and Computer Accounts 1.5 - 2 hours • Identify features of accounts and groups. • Match tools used for managing accounts with their features. • Identify features and functions of the Csvde tool. • Identify features and functions of the Ldifde tool. • Identify steps in the procedure for creating accounts using the Windows Script Host. • Identify features of name suffix routing. • Identify considerations for managing name suffixes. • Identify implications of moving objects in Active Directory. • Identify considerations for moving objects using ADMT. • View the properties of moved objects by using LDP. Unit 5: Strategies for Planning 1 hour • Identify guidelines for naming accounts in Active Directory. • Identify guidelines for setting a password policy. • Identify guidelines for authenticating, authorizing, and administering accounts. • Sequence the steps for planning a smart card deployment. • Identify guidelines for planning a group strategy. • Identify guidelines for planning an audit strategy. Microsoft Windows Server 2003 Planning Active Directory Part 2 Course Overview This is the second course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft MCSE Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course teaches about Group Policy strategy, including deploying software by using Group Policy. Implementing sites to manage replication is also taught. Learn To • To identify features of GPOs. • To identify features of the GPO Management console. • To identify options for creating and configuring a GPO to help enforce the desktop environment in an organization. • To identify key aspects of copying a GPO. • To identify ways of backing up and restoring a GPO. • To identify features of importing settings into a GPO. • To identify considerations for the software installation and maintenance process. • To identify components and benefits of Windows Installer. • To identify tasks to use Group Policy to deploy software. • To identify method types for deploying software upgrades. • To identify methods for administering deployed software. • To match common software deployment problems with their possible causes. • To identify features of Active Directory replication. • To match the partition types in Active Directory with their contents. • To identify features of replication topology. • To match replication problems with their possible causes. • To identify functions of Replication Monitor. • To identify uses of the replication tools. Total Learning Time 6 to 8 hours Objectives Unit 1: GPO Fundamentals 1 - 1.5 hours • Identify features of GPOs. • Identify features of the GPO Management console. • Identify options for creating and configuring a GPO to help enforce the desktop environment in an organization. • Identify considerations for specifying a domain controller to manage GPOs. • Identify uses of a WMI filter. • Identify features of loopback processing. • Identify options for configuring user and computer security settings. • Identify options for configuring folder redirection. • Sequence stages in the Group Policy application process. • Identify steps for assigning script settings. • Identify key aspects of refresh rate configuration. • Match with their descriptions parameters of gpupdate.exe that are used to refresh settings. Unit 2: Managing and Maintaining GPOs 1 - 1.5 hours • Identify key aspects of copying a GPO. • Identify ways of backing up and restoring a GPO. • Identify features of importing settings into a GPO. • Identify features of Group Policy delegation. • Identify options for delegating administrative control to manage a GPO. • Match common Group Policy implementation problems with their resolutions. • Identify options in the methods for verifying Group Policy settings. • Identify guidelines for planning a Group Policy strategy. Unit 3: Managing Software Deployment 1 hour • Identify considerations for the software installation and maintenance process. • Identify components and benefits of Windows Installer. • Identify tasks to use Group Policy to deploy software. • Deploy software by using a GPO. • Identify options to modify software installation. • Identify characteristics of software categories. • Identify options for associating file name extensions with software applications. • Identify characteristics of software modification. Unit 4: Software Deployment Maintenance 1 hour • Identify method types for deploying software upgrades. • Identify methods for administering deployed software. • Match common software deployment problems with their possible causes. • Identify methods of determining causes of problems that can occur during software deployment with Group Policy. • Identify guidelines for planning a software deployment strategy. Unit 5: Managing Active Directory Replication 1 - 1.5 hours • Identify features of Active Directory replication. • Match the partition types in Active Directory with their contents. • Identify features of replication topology. • Identify features of sites and subnet objects. • Identify characteristics of site links. • Disable a site link bridge. • Distinguish between replication within sites and replication between sites. • Create a bridgehead server. • Identify methods used in refreshing replication topology. Unit 6: Replication Troubleshooting and Strategy 1 - 1.5 hours • Match replication problems with their possible causes. • Identify functions of Replication Monitor. • Identify uses of the replication tools. • Match the causes of replication problems with their resolution methods. • Identify features of the site planning process. • Identify guidelines for site planning. • Plan a site to manage Active Directory replication. Microsoft Windows Server 2003 Planning Active Directory Part 3 Course Overview This is the third course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft MCSE Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course teaches about the placement of domain controllers and managing operations masters in Active Directory. Managing Active Directory, including defragmenting, backup and restore, and monitoring, is also covered. Learn To • To identify features and functions of a global catalog server. • To identify considerations for customizing a global catalog server. • To identify key aspects of universal groups in the logon process. • To match operations master roles with their functions. • To identify the MMC snap-ins used to determine the operations master roles. • To identify key aspects for transferring operations master roles. • To sequence the steps in the Active Directory data modification process. • To match the Active Directory database and log files with their descriptions. • To sequence the steps to move the Active Directory database and log files. • To match the components of the System State data with their features. • To identify options in the Backup or Restore Wizard for backing up System State data. • To match Active Directory restore methods with the circumstances in which they should be used. Total Learning Time 6 to 8 hours Objectives Unit 1: Implementing Domain Controller Placement 1.5 - 2 hours • Identify features and functions of a global catalog server. • Identify considerations for customizing a global catalog server. • Identify key aspects of universal groups in the logon process. • Identify features of Universal Group Membership caching. • Identify considerations when entering parameter information for Active Directory Sizer. • Identify options for determining the placement of domain controllers using Active Directory Sizer. • Identify guidelines for placing domain controllers. • Identify guidelines for placing global catalog servers. • Identify guidelines for placing integrated DNS servers. • Plan the placement of Active Directory domain controllers for an organization. Unit 2: Managing Operations Masters 1.5 - 2 hours • Match operations master roles with their functions. • Identify the MMC snap-ins used to determine the operations master roles. • Identify key aspects for transferring operations master roles. • Identify implications of seizing an operations master role. • Identify guidelines for placing operations masters. • Plan the placement of operations masters. Unit 3: Managing Active Directory 1.5 - 2 hours • Sequence the steps in the Active Directory data modification process. • Match the Active Directory database and log files with their descriptions. • Sequence the steps to move the Active Directory database and log files. • Sequence the steps to defragment an Active Directory database. • Identify guidelines for monitoring Active Directory. • Identify features of events commonly used to monitor domain controller health. • Identify performance counters that can be used to monitor domain controller health. • Identify guidelines for designing and implementing monitoring solutions in Active Directory. Unit 4: Backing Up and Restoring 1.5 - 2 hours • Match the components of the System State data with their features. • Identify options in the Backup or Restore Wizard for backing up System State data. • Match Active Directory restore methods with the circumstances in which they should be used. • Perform a primary restore. • Identify steps to perform a nonauthoritative restore. • Sequence the steps to perform an Authoritative restore by using the Ntdsutil.exe tool. 70-270: Installing, Configuring and Administering Microsoft® Windows XP Professional Microsoft Windows XP Administration Part 1: Installation and Configuration Course Overview This is the first course in a five part series that discusses how to effectively plan an installation, perform a new installation and perform an upgrade. It also teaches how to automate the installation of Microsoft Windows XP Professional by using an answer file and a UDF by using the Setup Manager Wizard, and how to configure additional answer file settings. Finally, it covers how to install and support new hardware devices on a computer running Microsoft Windows XP Professional, and provides the knowledge needed to maintain and troubleshoot hardware devices. Learn To • Identify methods for determining whether system hardware and software are compatible with Windows XP Professional. • Identify factors that dictate which file system to select when formatting a partition for Windows XP Professional. • Identify key features of the text-only portion of the Windows XP Professional installation procedure. • Identify advantages of automating Windows XP Professional installation by using answer files and Uniqueness Database Files (UDFs). • Identify user interaction level, distribution method, and essential general and network settings for an answer file. • Identify additional network and advanced settings for creating an answer file. • Identify guidelines for installing hardware devices on a computer running Windows XP Professional. • Identify features of configuring multiple monitors in Windows XP Professional. • Identify Scanner and Camera Installation Wizard options that can be selected when installing a scanner or camera on a computer running Windows XP Professional. Total Learning Time 6 to 8 hours Objectives Unit 1: Installing Windows XP Professional 2 - 3 hours • Identify methods for determining whether system hardware and software are compatible with Windows XP Professional. • Identify factors that dictate which file system to select when formatting a partition for Windows XP Professional. • Identify key features of the text-only portion of the Windows XP Professional installation procedure. • Identify features of mandatory Windows XP Professional product activation. • Identify considerations when using the Automated System Recovery (ASR) Preparation Wizard to back up a Windows XP Professional system. • Match common Windows XP Professional installation problems with their solutions. • Identify key features of the graphical user interface (GUI)-based portion of the Windows XP Professional installation procedure. • Identify requirements for installing Windows XP Professional over a network. • Identify the steps to prepare a computer system for an upgrade. • Identify upgrade paths for Windows XP Professional. • Identify considerations when upgrading to Windows XP Professional from previous Windows versions. • Identify considerations when installing Windows XP Professional in a dual-boot configuration. • Identify the functions of the User State Migration Tool (USMT). • Identify features of the Files and Settings Transfer (FAST) Wizard. • Identify requirements for transferring a single user's state to a new computer by using Windows XP Professional command-line tools. Unit 2: Automation of Installation 2 - 3 hours • Identify advantages of automating Windows XP Professional installation by using answer files and Uniqueness Database Files (UDFs). • Identify user interaction level, distribution method, and essential general and network settings for an answer file. • Identify additional network and advanced settings for creating an answer file. • Identify features of Uniqueness Database Files (UDFs). • Identify methods for using an answer file to initiate an automated setup for Windows XP Professional. • Identify features of using a Uniqueness Database File (UDF) in an automated setup for Windows XP Professional. • Match the specification combinations for answer file and Uniqueness Definition File (UDF) keys and sections with their outcomes. • Identify requirements for creating and deploying an image of a configured Windows XP Professional installation. • Sequence the steps to configure a reference computer to create an image of a configured Windows XP Professional installation. • Copy the Administrator profile to the Default User profile to preserve custom user settings for an imaged Windows XP Professional installation. • Identify methods for automating the Mini-Setup Wizard during creation of an image of a configured Windows XP Professional installation. • Run Sysprep.exe during creation of an image of a configured Windows XP Professional installation. • Identify the steps for creating and testing an image of a configured Windows XP Professional installation. • Identify the steps to deploy an image of a configured Windows XP Professional installation. • Identify features of using Remote Installation Services (RIS) to deploy Windows XP Professional with limited or no user intervention. Unit 3: Hardware Configuration 2 hours • Identify guidelines for installing hardware devices on a computer running Windows XP Professional. • Identify features of configuring multiple monitors in Windows XP Professional. • Identify Scanner and Camera Installation Wizard options that can be selected when installing a scanner or camera on a computer running Windows XP Professional. • Identify features of managing removable media in Windows XP Professional. • Identify the digital driver signing options in Windows XP Professional. • Identify features of methods for updating drivers for Windows XP Professional. • Identify the features of Driver Rollback in Windows XP Professional. • Identify features of troubleshooting devices installed on a computer running Windows XP Professional by using Device Manager. • Identify guidelines for the safe removal of devices from a computer running Windows XP Professional. • Identify guidelines for manually configuring the settings assigned to resources by Windows XP Professional. Microsoft Windows XP Administration Part 2: Networks and Desktops Course Overview This is the second course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. This course discusses how to troubleshoot the boot process, and the different stages of the boot process. It also covers system restore and Automated System Recovery process as a means of returning the computer to its previous state, and how to install and support computers running Microsoft Windows XP Professional in a Windows 2000 networking environment. Topics on the implementation, support and customization of new desktops, are also covered. Learn To • Sequence the stages in the Windows XP Professional boot process. • Identify features of control sets in Windows XP Professional. • Identify guidelines for using the Last Known Good configuration to start a computer running Windows XP Professional. • Create a local user account in Windows XP Professional. • Sequence the stages in the authentication of a local user account in Windows XP Professional. • Identify the main features of the Microsoft Management Console (MMC) in Windows XP Professional. • Identify features of the configurable properties of the Windows XP Professional desktop display. • Identify features of configuring Windows XP Professional desktop shortcuts. • Match Windows XP Professional desktop accessibility configuration options with their functions. Total Learning Time 6 to 8 hours Objectives Unit 1: Troubleshooting the Boot Process 2 - 3 hours • Sequence the stages in the Windows XP Professional boot process. • Identify features of control sets in Windows XP Professional. • Identify guidelines for using the Last Known Good configuration to start a computer running Windows XP Professional. • Identify the sections of the Windows XP Professional boot.ini file. • Modify the Windows XP Professional boot.ini file. • Match Safe Mode options for starting Windows XP Professional with their functions. • Install the Recovery Console in Windows XP Professional. • Match Recovery Console commands with problems they could solve. • Identify features of the System Restore tool in Windows XP Professional. • Identify features of using the Automated System Recovery (ASR) process to restore a Windows XP Professional installation. • Identify features of backing up user data in Windows XP Professional. • Identify guidelines for restoring a computer running Windows XP Professional. Unit 2: Configuring Windows XP Professional 2 - 3 hours • Create a local user account in Windows XP Professional. • Sequence the stages in the authentication of a local user account in Windows XP Professional. • Identify the main features of the Microsoft Management Console (MMC) in Windows XP Professional. • Create a customized security console in Windows XP Professional. • Identify account policy configurations in Windows XP Professional. • Identify local policy configurations in Windows XP Professional. • Identify configurations for Ctrl+Alt+Del Options in Windows XP Professional. • Identify functions of logon option configurations for a workgroup using Windows XP Professional. • Match Windows XP Professional ICS and non-ICS networking connection types with their functions. • Identify features of naming configurations for workgroup computers using Windows XP. • Enable Internet Connection Sharing (ICS) and Internet Connection Firewall (ICF) in Windows XP Professional. • Join a computer running Windows XP Professional to a domain. • Identify features of joining a domain when running Windows XP Professional. Unit 3: Configuring the Desktop Environment 2 hours • Identify features of the configurable properties of the Windows XP Professional desktop display. • Identify features of configuring Windows XP Professional desktop shortcuts. • Match Windows XP Professional desktop accessibility configuration options with their functions. • Identify features of configuring Windows XP Professional regional options. • Add a submenu for all users to customize the Windows XP Professional start menu. • Customize the Windows XP Professional Startup folder. • Identify methods of customizing the Windows XP Professional taskbar. • Customize properties of the My Documents folder in Windows XP Professional by changing its default location. • Identify features of environment variables in Windows XP Professional. • Identify features of the startup and recovery options in Windows XP Professional. • Match user profiles created in Windows XP Professional with their desktop customization features. • Identify ways in which Group Policy affects customization of the Windows XP Professional desktop. • Identify features of using Windows XP Professional Remote Assistance. • Identify user safeguards for shared control of a user's computer in Windows XP Professional Remote Assistance. • Sequence the steps to send a file by using the Remote Assistance console. • Identify guidelines for using Windows XP Professional Remote Assistance. Microsoft Windows XP Administration Part 3: TCP/IP and Remote Support Course Overview This is the third course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. It introduces the concepts behind TCP/IP, and teaches how to support TCP/IP on computers running Microsoft Windows XP Professional. The course also covers the TCP/IP name resolution process, and provides an introduction to installing and configuring Internet Information Server, and supporting remote users with different types of connections and environments for access to a corporate network. Learn To • Manually assign a static Internet Protocol (IP) address for a network device in Windows XP Professional. • Identify the different methods of assigning an alternate dynamic Internet Protocol (IP) address to a network device. • Automate Internet Protocol (IP) address assignment in Windows XP Professional by changing from static to dynamic IP addressing. • Identify features of user-friendly names used in Transmission Control Protocol/Internet Protocol (TCP/IP) networks. • Sort characteristics of text files used for static mapping of names to an Internet Protocol (IP) address in Windows XP Professional. • Sort characteristics of services used for dynamic mapping of names to an Internet Protocol (IP) address in Windows XP Professional. • Identify features of establishing outbound remote access connections in Windows XP Professional. • Match remote access connection types supported by Windows XP Professional with their features. • Identify New Connection Wizard options that can be selected when creating a direct cable connection to another computer in Windows XP Professional. Total Learning Time 6 to 8 hours Objectives Unit 1: Configuring and Supporting TCP/IP 2 - 3 hours • Manually assign a static Internet Protocol (IP) address for a network device in Windows XP Professional. • Identify the different methods of assigning an alternate dynamic Internet Protocol (IP) address to a network device. • Automate Internet Protocol (IP) address assignment in Windows XP Professional by changing from static to dynamic IP addressing. • Identify alternate configuration options for enabling Internet Protocol (IP) addressing in Windows XP Professional. • Identify functions of common Windows XP Professional Transmission Control Protocol/Internet Protocol (TCP/IP) troubleshooting utilities. • Match ipconfig commands for viewing Transmission Control Protocol/Internet Protocol (TCP/IP) information with their functions. • Sequence the steps to test Transmission Control Protocol/Internet Protocol (TCP/IP) configuration and network connections by using the ping command. Unit 2: Configuring Names Resolution 2 - 3 hours • Identify features of user-friendly names used in Transmission Control Protocol/Internet Protocol (TCP/IP) networks. • Sort characteristics of text files used for static mapping of names to an Internet Protocol (IP) address in Windows XP Professional. • Sort characteristics of services used for dynamic mapping of names to an Internet Protocol (IP) address in Windows XP Professional. • Differentiate between requirements for using the Domain Name System (DNS) or the Windows Internet Name Service (WINS) for name resolution. • Sequence the stages in the host name resolution process used by Windows XP Professional. • Configure a Windows Internet Name Service (WINS) client. • Specify a new host name and Domain Name System (DNS) suffix in Windows XP Professional. • Configure a client to use a Domain Name System (DNS) server for name resolution in Windows XP Professional. • Specify an additional Domain Name System (DNS) server in Windows XP Professional. • Identify functions of configurable Domain Name System (DNS) server query settings in Windows XP Professional. • Configure a Dynamic Host Configuration Protocol (DHCP)-registered Windows XP Professional client to dynamically update the Domain Name System (DNS) database. • Match nslookup messages in Windows XP Professional with the Domain Name System (DNS) name resolution problems they signify. Unit 3: Supporting Remote Users 2 hours • Identify features of establishing outbound remote access connections in Windows XP Professional. • Match remote access connection types supported by Windows XP Professional with their features. • Identify New Connection Wizard options that can be selected when creating a direct cable connection to another computer in Windows XP Professional. • Identify considerations when creating a dial-up or broadband connection to another computer in Windows XP Professional. • Identify features of establishing a remote access connection to another computer in Windows XP Professional. • Match data transport protocols for remote access that are supported by Windows XP Professional with their features. • Configure an outbound multilink connection in Windows XP Professional by selecting communication devices. • Identify services provided by Telnet software that are available in Windows XP Professional. • Use HyperTerminal Telnet client to connect a computer running Windows XP Professional to another computer. • Match optional subcomponents available during Internet Information Services (IIS) installation in Windows XP Professional with their functions. • Identify features of Internet Information Services (IIS) configuration in Windows XP Professional. • Identify features of Internet Information Services (IIS) security when installed in Windows XP Professional. Microsoft Windows XP Administration Part 4: Remote and Mobile Computing Course Overview This is the fourth course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to configure inbound and outbound connections and authentication protocols for Microsoft Windows XP Professional. It discusses how to configure and use Remote Desktop. Topics teaching how to configure and support Microsoft Windows XP Professional for mobile computing, power management and configuring files for offline use are also covered. Learn To • Identify features of virtual private network (VPN) connection from a Windows XP Professional client. • Identify New Connection Wizard options that can be selected when configuring an outbound virtual private network (VPN) connection in Windows XP Professional. • Identify features of virtual private network (VPN) protocols available in Windows XP Professional. • Create a hardware profile for a mobile user in Windows XP Professional. • Select an optimal power scheme for a computer running Windows XP Professional. • Differentiate between characteristics of the standby and hibernation power-saving options available in Windows XP Professional. • Identify Add Printer Wizard options that can be selected when manually installing a local printer in Windows XP Professional. • Identify Add Printer Wizard options that can be selected when installing a network printer in Windows XP Professional. • Identify features of configuring a network printer in Windows XP Professional. Total Learning Time 6 to 8 hours Objectives Unit 1: Configuring Remote Connections 2 - 3 hours • Identify features of virtual private network (VPN) connection from a Windows XP Professional client. • Identify New Connection Wizard options that can be selected when configuring an outbound virtual private network (VPN) connection in Windows XP Professional. • Identify features of virtual private network (VPN) protocols available in Windows XP Professional. • Identify New Connection Wizard options that can be selected during configuration for accepting an inbound connection to a computer running Windows XP Professional. • Differentiate between security levels and appropriate use of authentication protocols supported by Windows XP Professional. • Identify features of using the Extensible Authentication Protocol (EAP) in Windows XP Professional. • Set a client authentication protocol in Windows XP Professional. • Identify features of remote client data encryption configuration in Windows XP Professional. • Identify Internet Explorer security settings for Windows XP Professional. • Identify characteristics of using the Remote Desktop feature of Windows XP Professional. • Configure a computer to enable the Remote Desktop feature of Windows XP Professional. • Identify features of the Stored User Names and Passwords feature of Windows XP Professional. Unit 2: Configuring Windows XP for Mobile Users 2 - 3 hours • Create a hardware profile for a mobile user in Windows XP Professional. • Select an optimal power scheme for a computer running Windows XP Professional. • Differentiate between characteristics of the standby and hibernation power-saving options available in Windows XP Professional. • Identify the process for offline viewing of current-version files and folders in Windows XP Professional. • Configure a computer to use offline files and folders in Windows XP Professional. • Set the response to network disconnection of offline files on a computer running Windows XP Professional. • Configure a caching setting for an offline file in Windows XP Professional. • Identify Offline Favorite Wizard options that can be selected when making a Web page available for offline use in Windows XP Professional. • Configure synchronization settings for an offline file in Windows XP Professional. Unit 3: Printers, Faxes, and Other Devices 2 hours • Identify Add Printer Wizard options that can be selected when manually installing a local printer in Windows XP Professional. • Identify Add Printer Wizard options that can be selected when installing a network printer in Windows XP Professional. • Identify features of configuring a network printer in Windows XP Professional. • Assign printer permissions in Windows XP Professional. • Identify features of printer management in Windows XP Professional. • Identify tasks in print job management in Windows XP Professional. • Identify Fax Configuration Wizard options that can be selected when installing and configuring fax support in Windows XP Professional. • Match troubleshooting solutions with common problems arising when managing fax support in Windows XP Professional. • Identify fax job management tasks performed in the Fax Console in Windows XP Professional. • Identify features of modem configuration in Windows XP Professional. • Identify features of Infrared Data Association (IrDA) device configuration in Windows XP Professional. • Identify features of Universal Serial Bus (USB) device configuration in Windows XP Professional. • Identify features of Input/Output (I/O) device configuration in Windows XP Professional. • Match troubleshooting solutions with common problems arising when managing multiple monitors in Windows XP Professional. Microsoft Windows XP Administration Part 5: Disk and File Management Course Overview This is the final course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS on computers running Microsoft Windows XP Professional. Topics that teach how to monitor resources and performance and how to improve performance on a computer running Microsoft Windows XP Professional, and using the relevant tools are also covered. Learn To • Identify functions of Windows XP Professional disk management. • Identify features of basic disk organization in Windows XP Professional. • Identify New Partition Wizard options that can be selected when creating partitions on a basic disk in Windows XP Professional. • Differentiate between the capabilities of the FAT and FAT32 file systems that are supported by Windows XP Professional. • Identify the capabilities of the New Technology File System (NTFS) that are supported by Windows XP Professional. • Identify guidelines for selecting a file system when formatting a hard disk in Windows XP Professional. • Identify system information that can be determined in Windows XP Professional. • Identify tasks for monitoring and managing applications by using Windows XP Professional Task Manager and Windows Installer. • Identify commonly used measures available for monitoring processes in Windows XP Professional Task Manager. Total Learning Time 6 to 8 hours Objectives Unit 1: Managing Disks 2 - 3 hours • Identify functions of Windows XP Professional disk management. • Identify features of basic disk organization in Windows XP Professional. • Identify New Partition Wizard options that can be selected when creating partitions on a basic disk in Windows XP Professional. • Sequence the steps to add a basic disk to a computer running Windows XP Professional. • Identify features of basic to dynamic disk conversion in Windows XP Professional. • Differentiate between the volume types available for organizing a Windows XP Professional dynamic disk. • Identify New Volume Wizard options that can be selected when creating a simple volume on a dynamic disk in Windows XP Professional. • Identify key features of moving a dynamic disc from one computer to another computer running Windows XP Professional. • Sequence the disk preparation steps for upgrading from previous Windows operating systems to Windows XP Professional. • Identify volume properties that can be viewed by using Disk Management in Windows XP Professional. • Identify criteria for extending basic disk partitions or dynamic disk volumes in Windows XP Professional. • Identify criteria for disk partition or volume deletion in Windows XP Professional. • Change a drive letter for a partition, volume, or disk drive in Windows XP Professional. • Create a mount point in Windows XP Professional. • Identify functions of the Disk Defragmenter tool in Windows XP Professional. • Identify defragmenting options available in Windows XP Professional when using the Defrag.exe command-line tool. Unit 2: Configuring and Managing File Systems 2 - 3 hours • Differentiate between the capabilities of the FAT and FAT32 file systems that are supported by Windows XP Professional. • Identify the capabilities of the New Technology File System (NTFS) that are supported by Windows XP Professional. • Identify guidelines for selecting a file system when formatting a hard disk in Windows XP Professional. • Match methods of converting file systems to Windows XP Professional-supported New Technology File System (NTFS) with their characteristics. • Identify features of New Technology File System (NTFS) file and folder compression in Windows XP Professional. • Compress a New Technology File System (NTFS) file or folder in Windows XP Professional. • Match copying and moving actions in Windows XP Professional with the compression state of the compressed files or folders. • Identify guidelines for optimal management of New Technology File System (NTFS) data compression in Windows XP Professional. • Identify features of shared folder creation and removal in Windows XP Professional. • Identify features of New Technology File System (NTFS) file and folder permissions in Windows XP Professional. • Identify permissions to optimize folder access in Windows XP Professional. • Identify guidelines for administrating and troubleshooting file and folder access in Windows XP Professional. • Identify key features of auditing file systems and accounts in Windows XP Professional. • Identify key features of the Encrypting File System (EFS) feature in Windows XP Professional. • Identify features of file or folder encryption that uses the Encrypting File System (EFS) feature in Windows XP Professional. • Identify considerations when adding an authorized user to an Encrypting File System (EFS)-encrypted file in Windows XP Professional. • Identify features of encrypted file or folder recovery in Windows XP Professional. • Identify guidelines for implementation of the Encrypting File System (EFS) feature in Windows XP Professional. Unit 3: Monitoring Resources and Performance 2 hours • Identify system information that can be determined in Windows XP Professional. • Identify tasks for monitoring and managing applications by using Windows XP Professional Task Manager and Windows Installer. • Identify commonly used measures available for monitoring processes in Windows XP Professional Task Manager. • Identify commonly used measures that can be viewed to monitor performance in Windows XP Professional Task Manager. • Identify features of monitoring network connectivity by using the Networking tab in Windows XP Professional Task Manager. • Identify functions of Windows XP Professional performance tools. • Identify performance options that can be configured in Windows XP Professional. • Identify considerations when configuring, managing, and troubleshooting scheduled tasks in Windows XP Professional. • Identify features of application, security, and system event logs that monitor Windows XP Professional system information. • Differentiate between the three types of system and application events that are recorded in Windows XP Professional event logs. • Match methods for viewing event logs in Windows XP Professional with desired results. • Identify the options available for limiting the size of log files in the Windows XP Professional Event Viewer. • Identify features of archiving event logs in the Windows XP Professional Event Viewer. 70-228: Installing, Configuring, and Administering Microsoft® SQL Server™ 2000 Enterprise Edition Microsoft SQL Server 2000 Database Administration Part 1: Installing SQL Server 2000 Course Overview This is the first course in a five part series that presents the students with both theoretical and practical instruction in the subject of installing SQL Server 2000. Learn To • Identify the features and functions of SQL Server. • Identify the components involved in the client-server communication process. • Identify the steps in the client-server communication process. • Identify the minimum hardware requirements for SQL Server 2000. • Identify the typical hardware optimization issues for Microsoft SQL Server 2000. • Select an appropriate edition of SQL Server 2000. • Identify the different types of SQL Server 2000 installations. • Install a default instance of SQL Server 2000. • Sequence the stages of an unattended installation. • Identify the types of SQL Server databases. • Identify the database objects related to SQL Server. • Identify the features of the SQL Server 2000 object-naming standard. Total Learning Time 6 to 8 hours Objectives Unit 1: SQL Server 2000 Overview 1 - 2 hours • Identify the features and functions of SQL Server. • Identify the components involved in the client-server communication process. • Identify the steps in the client-server communication process. • Identify the features and functions of SQL Server services. • Identify the activities associated with administering a SQL Server database. • Identify the steps associated with implementing a SQL Server database. • Identify the types of application architecture. Unit 2: Planning the Installation 1 - 2 hours • Identify the minimum hardware requirements for SQL Server 2000. • Identify the typical hardware optimization issues for Microsoft SQL Server 2000. • Select an appropriate edition of SQL Server 2000. • Identify guidelines for selecting SQL Server 2000 service logon accounts. • Identify the features of instances of a SQL Server. • Identify guidelines for selecting an authentication mode. • Select appropriate server collations and sort rules. • Identify the characteristics of network libraries. • Configure an appropriate network library. Unit 3: Installation Process 2 hours • Identify the different types of SQL Server 2000 installations. • Install a default instance of SQL Server 2000. • Sequence the stages of an unattended installation. • Identify the characteristics of a remote installation. • Identify the features of SQL Server 2000 components after installation. • Identify different methods of managing SQL Server 2000 services. • Connect to a SQL Server 2000. • Verify the installed version of SQL Server. • Identify the features of registering SQL Server. • Configure registration information in SQL Server Enterprise Manager. • Create shared registration information. • Identify how SQL Server 2000 communicates installation problems. • Identify guidelines for troubleshooting SQL Server 2000 installation problems. • Review the SQL Server error logs. • Identify considerations for upgrading from SQL Server 7.0 to SQL Server 2000. • Perform an upgrade from SQL Server 6.5 by using the Upgrade Wizard. Unit 4: Database Creation 2 hours • Identify the types of SQL Server databases. • Identify the database objects related to SQL Server. • Identify the features of the SQL Server 2000 object-naming standard. • Identify the effects of the database creation process. • Identify the available options during database creation. • Create a database by using the Create Database Wizard. • Create a database by using SQL Server Enterprise Manager. • Create a database by using Transact-SQL statements. Microsoft SQL Server 2000 Database Administration Part 2: Managing Databases Course Overview This is the second course in a five part series that will teach students how to plan for managing databases with SQL Server 2000. This course also includes both theoretical and practical instruction in the creation and management of objects. Learn To • Identify the database option categories. • Identify features of the tools used to view database properties. • View database information by using SQL Server Enterprise Manager. • Match the different types of data integrity with their characteristics. • Identify the different types of constraints. • Identify guidelines for creating constraints. Total Learning Time 6 hours Objectives Unit 1: Database Management 3 hours • Identify the database option categories. • Identify features of the tools used to view database properties. • View database information by using SQL Server Enterprise Manager. • Modify a database by using SQL Server Enterprise Manager. • Identify ways to modify databases by using the ALTER DATABASE statement. • Identify the features of the sp_dboption stored procedure. • Create a database diagram by using the Create Database Diagram Wizard. • Identify guidelines for deleting a database. • Delete a database by using the SQL Server Enterprise Manager. • Identify guidelines for managing data and log file growth. • Identify the features of shrinking a database or database file automatically. • Identify the guidelines of shrinking a database or database file manually. • Identify the features of user-defined filegroups. • Identify guidelines to create a user-defined filegroup. • Identify the guidelines for using user-defined filegroups for maintenance. • Identify the steps for creating filegroups. • Identify the characteristics of transaction logs. • Identify guidelines for placing transaction logs. • Identify guidelines for optimizing a database by using hardware-based RAID. • Identify features of filegroups that improve performance. • Identify the benefits of combining filegroups with hardware-based RAID. • Identify guidelines for optimizing database performance. • Identify guidelines for managing databases. • Identify guidelines for estimating the size of a database. • Identify guidelines for estimating the amount of data in a table. Unit 2: Object Management 3 hours • Match the different types of data integrity with their characteristics. • Identify the different types of constraints. • Identify guidelines for creating constraints. • Identify guidelines for disabling constraints. • Identify guidelines for disabling constraint checking when loading new data. • Identify the features of clustered indexes. • Identify the features of nonclustered indexes. • Identify guidelines for creating indexes. • Identify guidelines for using the DROP_EXISTING option. • Identify guidelines for using the Index Tuning Wizard. • Identify performance considerations for planning and creating indexes. • Identify the features of stored procedures. • Identify guidelines for creating stored procedures. • Identify the syntax used to execute a stored procedure. • Identify considerations for modifying a stored procedure. • Identify considerations for optimizing a stored procedure. • Identify the features and functions of triggers. • Identify the advantages of using triggers. • Identify guidelines for creating triggers. • Identify the syntax used to alter a trigger. • Identify the features of views. • Identify the considerations for creating a view. • Identify the critical steps in creating a view by using the Create View Wizard. • Identify the syntax used to alter a view. • Identify the features of broken ownership chains. • Identify the considerations for modifying data with views. • Identify the different types of user-defined functions. • Match syntax arguments used to create user-defined functions with their description. Microsoft SQL Server 2000 Database Administration Part 3: Security and Data Recovery Course Overview This is the third course in a five part series that deals with the backup and restore strategies for SQL Server 2000 and with managing security and permissions with SQL Server 2000. Learn To • Identify how login accounts are processed. • Identify the characteristics of the two authentication modes. • Sequence the steps to implement an authentication mode. • Identify the guidelines for preventing data loss. • Match database recovery models with their features. • Identify the process behind SQL Server 2000 backup. Total Learning Time 6 to 8 hours Objectives Unit 1: Security 3 hours • Identify how login accounts are processed. • Identify the characteristics of the two authentication modes. • Sequence the steps to implement an authentication mode. • Identify the properties of a SQL Server login. • Configure SQL Server 2000 to use Windows Authentication Mode. • Authorize Windows 2000 users and groups to access SQL Server 2000. • Test the logins created for Windows 2000 user and group accounts. • Revoke access from a Windows 2000 user or group. • Deny access to a Windows 2000 group or user. • Identify the methods for assigning a login account to user accounts. • Match fixed server roles with their permissions. • Identify features of fixed database roles in SQL Server 2000. • Identify the features of user-defined database roles. • Create a user-defined database role. • Identify types of permissions. • Identify guidelines for managing permissions. • Identify the methods for revoking granted and denied permissions. • Assign statement permissions by using SQL Server Enterprise Manager. • Assign object permissions by using SQL Server Enterprise Manager. • Identify the guidelines for managing security with views and stored procedures. • Implement permissions by using views and stored procedures. • Identify the features of application roles in managing client application security. • Create an application role. • Activate an application role. Unit 2: Backup and Restore Strategies 3 - 5 hours • Identify the guidelines for preventing data loss. • Match database recovery models with their features. • Identify the process behind SQL Server 2000 backup. • Identify when to back up system databases. • Identify when to back up a user database. • Identify the guidelines for creating a backup device. • Create a backup device by using SQL Server Enterprise Manager. • Create a backup device by using Transact-SQL. • Identify the guidelines for using multiple backup files to store backups. • Identify the guidelines for using the BACKUP DATABASE statement. • Identify the features of backing up to a tape device. • Identify guidelines for performing a full database backup. • Back up a database. • Back up a database to multiple files. • Identify guidelines for performing a differential backup. • Identify the process for implementing a transaction log backup. • Identify guidelines for clearing the transaction log. • Backup a transaction log. • Identify the reasons for performing a database file and filegroup backup. • Sequence stages of the SQL Server 2000 recovery process. • Identify the functions of the RESTORE statements for verifying backups. • Identify the tasks that you must perform before restoring a backup. • Match RESTORE DATABASE statement options with their functions. • Identify guidelines for initiating the recovery process. • Identify guidelines for restoring from a full database backup. • Identify guidelines for restoring from a differential backup. • Restore a full database backup. • Identify guidelines for restoring a transaction log backup. • Restore a transaction log backup. • Sequence the steps to restore a damaged system database. Microsoft SQL Server 2000 Database Administration Part 4: Managing Data Course Overview This course deals with transferring data, managing replication services, and maintaining high availability. Learn To • Identify guidelines for importing and exporting data. • Match SQL Server 2000 tools used to import and export data with their functions. • Identify the features and functions of the Data Transformation Services (DTS) process. • Identify the features of distributed data. • Identify the different methods of distributing data. • Identify the features of the publisher-subscriber metaphor. • Identify the features of the Database Maintenance Plan Wizard. • Troubleshoot a database by using the Database Consistency Checker (DBCC). • Identify the guidelines for performing a Database Consistency Checker (DBCC) SHOWCONTIG. Total Learning Time 6 to 8 hours Objectives Unit 1: Transferring Data 2 - 3 hours • Identify tasks that can be defined within a Data Transformation Services (DTS) package. • Identify guidelines for creating a Data Transformation Services (DTS) package. • Import data into SQL Server 2000 by using the Bulk Insert Task. • Import data from a Transact-SQL (T-SQL) Query. • Modify a Data Transformation Services (DTS) package by using DTS Designer. • Transfer SQL Server 2000 objects. • Identify requirements for configuring linked servers. • Identify the characteristics of XML support in Internet Information Services (IIS). • Identify guidelines for importing and exporting data. • Match SQL Server 2000 tools used to import and export data with their functions. • Identify the features and functions of the Data Transformation Services (DTS) process. • Identify the features and functions of Data Transformation Services (DTS) tools. • Identify guidelines for managing data. • Identify the functions of data transformation and mapping. Unit 2: Replication Services 2 - 3 hours • Identify the features of distributed data. • Identify the different methods of distributing data. • Identify the features of the publisher-subscriber metaphor. • Identify the characteristics of publications and articles. • Match filtering methods with their functions. • Identify the different ways of subscribing to a publication. • Identify the features of the different replication agents. • Match the replication types with their characteristics. • Identify features of merge replication. • Identify features of different physical replication models. • Identify features of a Central Publisher/Remote Distributor model. • Identify features of a Central Subscriber/Multiple Publishers model. • Identify features of a Multiple Publishers/Multiple Subscribers model. • Register a SQL Server. • Create a publication. • Create a subscription. • Verify that a change to a published article has been updated on the subscriber. Unit 3: Maintaining High Availability 2 hours • Identify the features of the Database Maintenance Plan Wizard. • Troubleshoot a database by using the Database Consistency Checker (DBCC). • Identify the guidelines for performing a Database Consistency Checker (DBCC) SHOWCONTIG. • Identify the features of Windows clustering. • Identify the features of SQL Server 2000 failover clustering. • Identify the features of active/passive clustering. • Identify the features of active/active clustering. • Identify the considerations for failover clustering. • Identify the features and functions of standby servers and log shipping. • Sequence the steps to prepare the Primary and Standby servers. • Identify the guidelines for configuring log shipping. • Sequence the steps to configure the Primary server. • View the log shipping pair properties. • Identify the characteristics of the process for changing log shipping roles. • Change the role of the Standby server. Microsoft SQL Server 2000 Database Administration Part 5: Maintaining SQL Server 2000 Course Overview This is the last course in a five part series that deals with managing, monitoring, and troubleshooting SQL Server 2000. Learn To • Identify guidelines for configuring SQL Server Agent. • Identify guidelines for using SQLAgentMail and SQL Mail. • Configure a Microsoft Outlook Exchange profile for your administrative account. • Identify the goals of SQL Server 2000 monitoring. • Identify guidelines for performance tuning. • Identify the factors to consider when detecting database performance problems. Total Learning Time 6 to 8 hours Objectives Unit 1: Automating Routine Administrative Tasks 3 - 4 hours • Identify guidelines for configuring SQL Server Agent. • Identify guidelines for using SQLAgentMail and SQL Mail. • Configure a Microsoft Outlook Exchange profile for your administrative account. • Configure a Microsoft Outlook Exchange profile for the SQL Service account. • Verify that SQL Server Agent has been configured to use a specific mail profile. • Configure SQL Mail. • Identify guidelines for creating jobs. • Identify the factors that determine the permissions required for executing jobs. • Identify guidelines for defining job steps. • Identify the options for scheduling jobs. • Identify guidelines for notifying operators. • Identify considerations for managing job history. • Create an operator to receive notifications from SQL Server Agent. • Create a job by using the Create Job Wizard. • Create a job consisting of multiple steps. • Identify the process for using alerts to respond to problems. • Identify the conditions for SQL Server 2000 to write events to the Windows application log. • Identify considerations for creating alerts to respond to SQL Server 2000 errors. • Identify the guidelines for creating alerts on a user-defined error. • Identify the options available when responding to performance condition alerts. • Identify the guidelines for assigning a fail-safe operator. • Identify the guidelines for troubleshooting alerts. • Create an alert by using the Create Alert Wizard. • Create a user-defined error message for use in an alert. • Create a performance condition alert. • Identify guidelines for troubleshooting automated tasks. Unit 2: Monitoring SQL Server 2000 3 - 4 hours • Identify the goals of SQL Server 2000 monitoring. • Identify guidelines for performance tuning. • Identify the factors to consider when detecting database performance problems. • Match common monitoring tasks with their features. • Identify guidelines for monitoring SQL Server 2000. • Identify the monitoring features of the Windows 2000 Event Viewer. • Identify the characteristics of the Windows System Monitor. • Monitor SQL Server 2000 and Windows resources by adding performance counters. • Identify the features and functions of the SQL Query Analyzer. • Generate performance statistics and a graphical execution plan by using SQL Query Analyzer. • Identify the characteristics of SQL Profiler. • Configure SQL Profiler to detect login attempts. • Configure a new trace to detect long running queries by using SQL Profiler. • Identify the information you can monitor by using the Current Activity Details Pane. • Identify the functions and features of Transact-SQL (T-SQL) monitoring tools. • Identify guidelines for monitoring memory usage. • Identify guidelines for monitoring threads and processor usage. • Identify guidelines for monitoring physical disk I/O. • Identify how different types of locks affect performance. • View locking information. • Detect lock blocking. • Identify the causes of poorly performing queries. Exam 70-220: Designing Security for a Microsoft® Windows® 2000 Network Microsoft Windows 2000 Network - Designing Security Part 1: Security Planning Course Overview This is the first course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn the Windows 2000 security model and technologies to plan for a secure enterprise network, creating and analyzing a network security plan, planning secure and effective strategies for creating security groups, delegating administration and placing and inheriting security policies. Learn To • Identify the risks and threats against which security should be provided. • Identify the windows 2000 security model and technologies available to plan a secure enterprise network. • Create and analyze the network security plan that is based on the business, organizational and technical factors. • Identify how to plan a secure and effective strategy for creating security groups, delegating administration, and placing and inheriting security policies. Total Learning Time 6 to 8 hours Objectives Unit 1: Network Security: An Introduction 2 - 3 hours • Match various disclosures of data attacks with their descriptions. • Match various corruptions of data threats with their descriptions. • Match the various denials of service attacks with their descriptions. • Identify the potential threats against which the most important resources are to be secured. • Match the components of the Windows 2000 security model with their functions. • Match the features of Windows 2000 Active Directory with the threats against which they protect a network in a specified situation. • Match the authentication protocols with the situations in which they are used. • Match the Windows 2000 access control features with the situations in which they provide security. • Match the Windows 2000 encryption technologies with the situations in which they provide security. Unit 2: Network Security Plan: Analyzing 2 - 3 hours • Identify the security planning guidelines based on the geographical scope of an organization. • Identify the security planning guidelines based on the security requirements of internal users. • Identify the security planning guidelines based on the security requirements of external users. • Identify the security planning guidelines based on the cost of operations. • Identify the security planning guidelines to be considered for accommodating the growth plan of an organization. • Identify the appropriate security plan for a specified business scenario. • Analyze a specific network security plan on the basis of business factors. • Identify the network security planning guidelines related to company processes. • Match organizational structures with their implications on the network security plan. • Identify the guidelines for a network security plan at various stages of the service and product life cycle. • Identify the guidelines for the change management plan to ensure network security. • Identify the most appropriate security plan for a specified organizational setup. • Evaluate a specific security plan on the basis of organizational factors. • Match various types of IT management structures with their characteristics. • Identify the network security planning guidelines related to the technical environment of an organization. • Identify the most appropriate security plan for a specified technical scenario. • Identify the impact of a change in a security plan on the existing technical environment in a specified situation. • Evaluate a specific security plan on the basis of technical factors. Unit 3: Distributed Security: Planning 2 hours • Match various types of security groups with their scopes. • Identify the default access rights granted to built-in Windows 2000 administrative groups. • Identify the considerations for assigning memberships to security groups. • Match security group scopes with the situations in which they are used. • Design a security group strategy for easy administration and enhanced network performance. • Identify the guidelines for designing a strategy for the delegation of administration. • Design a strategy to delegate administrative authority. • Identify the rules for placing security policies in sites, domains, and OUs. • Identify the rules for inheriting security policies in sites, domains, and OUs. • Identify the recommendations for designing Group Policy. Microsoft Windows 2000 Network - Designing Security Part 2: Securing Local Networks Course Overview This is the second course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy. Participants will also learn to identify the security settings for a kiosk and a portable computer, design DNS, RIS and SNMP security, design a network data protection strategy and select network authentication methods, and design an authentication strategy for integration with non-Microsoft clients. Learn To • Identify how to secure files, folders, and printers in a network by using access permissions. • Create an EFS strategy, a backup plan, and an audit policy. • Identify the security settings for a kiosk and a portable computer. • Design DNS, RIS, and SNMP security. • Design a network data protection strategy and select the network authentication method that is best suited for a specified situation. • Design an authentication strategy for integration with non-Microsoft clients. Total Learning Time 6 to 8 hours Objectives Unit 1: Designing Local Security 3 - 4 hours • Match standard folder access permissions with their descriptions. • Match standard file access permissions with their descriptions. • Match special access permissions with their descriptions. • Identify the rules that control access permissions for files and folders. • Identify the appropriate access design for specific files and folders. • Evaluate the permission set applied for files and folders for the specified requirements. • Match printer permissions with their descriptions. • Match the types of printer users with their descriptions. • Match printer configuration options with their uses. • Identify the considerations for ensuring printer security in an organization. • Design a strategy to ensure printer security in a specified situation. • Evaluate printer security in a specified scenario. • Identify the characteristics of EFS. • Identify the recovery policy considerations for implementing EFS in an organization. • Identify the considerations for implementing EFS in an organization. • Design an EFS strategy in a specified situation. • Match different types of backup with their functions. • Identify the guidelines to create a backup plan. • Match the types of security templates with their uses. • Identify the security settings for a kiosk. • Identify the security settings for a portable computer. • Match the events that can be audited in Windows 2000 with their descriptions. • Identify the decisions involved in planning an audit policy for a specified situation. • Identify the considerations to secure Windows 2000 DNS. • Design security for a Windows 2000 DNS server. • Match RIS security strategies with the situations in which they are used. • Set SNMP security properties by using the Computer Management console. Unit 2: Security on a LAN 3 - 4 hours • Match network data transmission risks with the situations in which they can exist. • Match the IPSec encryption algorithms with the guidelines used to select them. • Match the IPSec authentication methods with the guidelines used to select them. • Identify the guidelines that are used to select various IPSec integrity algorithms. • Design a strategy for protecting network data transmission on a private network from packet-level impersonation in a specified scenario. • Evaluate the network data protection strategy used to protect the data transmitted on a private network from packet level impersonation. • Match network authentication methods with their features. • Identify the guidelines for selecting network authentication methods. • Identify the network authentication method that is best suited for a specified situation. • Sequence the steps performed for setting up a Macintosh client connection with a Windows 2000 server. • Install File Server for Macintosh by using Windows 2000 Server. • Configure File Server for Macintosh by using Windows 2000 Server. • Create a Macintosh-accessible volume by using Windows 2000 Server. • Set a password for a Macintosh-accessible volume by using Windows 2000 Server. • Install authentication files on a Macintosh client. • Sequence the steps performed for setting up a NetWare client connection with a Windows 2000 server. • Install Gateway Service for NetWare by using Windows 2000 Server. • Set the default tree and context by using Windows 2000 Server. • Enable a gateway to NetWare resources by using Windows 2000 Server. • Activate the gateway to NetWare resources by using Windows 2000 Server. • Change the NetWare NDS password by using Windows 2000 Server. • Set up a Telnet connection by using Windows 2000 Server. • Identify the guidelines that are used to authenticate non-Microsoft clients on a Windows 2000 network. • Design an authentication strategy for integrating non-Microsoft clients with Windows 2000 Server in a specified scenario. Microsoft Windows 2000 Network - Designing Security Part 3: Securing Remote Access Course Overview This is the third course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to design security solutions for a Windows 2000 network and design a secure remote access security strategy for an enterprise network. Learn To • Design security solutions for a Windows 2000 network. • Design a secure remote access security strategy for an enterprise network. Total Learning Time 6 to 8 hours Objectives Unit 1: Designing Security Solutions 3 - 4 hours • Identify the appropriate PKI encryption method to be used in a specified situation. • Identify the features of a CA. • Identify the features of a certificate server. • Match the CA types with the functions that they perform. • Identify the guidelines for implementing a specific hierarchy of CAs to secure remote access. • Match the guidelines to be followed for integrating third-party CAs with their purposes. • Identify the hierarchy of CAs that ensures secure remote access in a specified situation. • Match the certificate management processes with the situations in which they are used. • Identify the situation in which a specific type of certificate mapping is used. • Implement the appropriate certificate management process in a specified situation. • Design strategies in a PKI to provide security to the network of an organization. Unit 2: Designing WAN Security 3 - 4 hours • Match the various types of firewalls with their basic functions. • Identify the functions of the Proxy server. • Identify the benefits of RADIUS. • Identify the benefits of demand-dial routing. • Identify the benefits of a VPN. • Identify the most appropriate RAS security element to be used in a specified situation. • Match RAS authentication protocols with the situations in which they are used. • Identify the situations in which the use of a specific RAS encryption method is appropriate for securing data. • Match the remote access policy elements with the scenarios in which they are used. • Identify the situations in which a specific remote access proxy management method is to be used to secure data. • Identify the most appropriate design implementation decisions to provide secure remote access to an enterprise network. • Design a remote access security strategy. Microsoft Windows 2000 Network - Designing Security Part 4: Securing Internet Access Course Overview This is the fourth course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks are accessed from their network. Learn To • Identify the security threats introduced by Internet connections. • Identify the benefits of a firewall. • Identify the limitations of a firewall. • Identify the features of IPSec communication modes. • Identify the actions that need to be performed while designing an IPSec policy. • Identify the sequence of steps in the phases of IPSec negotiation. Total Learning Time 6 to 8 hours Objectives Unit 1: Securing Private Networks 3 - 4 hours • Identify the security threats introduced by Internet connections. • Identify the benefits of a firewall. • Identify the limitations of a firewall. • Match the components of a firewall with their functions. • Match the various types of firewall implementations with their security features. • Identify the guidelines for selecting a firewall implementation for a specified situation. • Identify the appropriate server placement strategy to be used in a given situation. • Evaluate a firewall strategy in a specific situation. Unit 2: Securing Communication Channels 3 - 4 hours • Match the IPSec protocols with their features. • Identify the features of IPSec communication modes. • Match the predefined security policies with their features. • Match the activities that occur in an IPSec management strategy with their examples. • Identify the actions that need to be performed while designing an IPSec policy. • Identify the sequence of steps in the phases of IPSec negotiation. • Identify the situation in which you use a specific security level. • Match the data authentication methods with the situations in which they are to be used. • Match the algorithm with the guidelines for selecting the algorithm. • Match the filter action with the guidelines for selecting the filter action. • Design an IPSec solution in a specified scenario. • Analyze an IPSec design in a specific situation. • Identify the features of SMB. • Enable SMB signing by using the registry editor. • Identify the features of CIFS. Microsoft Windows 2000 Network - Designing Security Part 5: Securing Access to Partners Course Overview This is the final course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how electronic collaboration between business partners can be established without compromising security. Learn To • Design a strategy for implementing an authentication method and a secure VPN. • Identify the benefits and the security features of Terminal Services, the features of message queuing, and sequence the steps involved in message queuing authentication. • Identify the steps involved in securing an e-commerce Web server, the features of SSL and SET, and the strategies for maintaining e-commerce security. Total Learning Time 6 to 8 hours Objectives Unit 1: Securing Partner Access 3 - 4 hours • Identify the features of the user account-based authentication method. • Identify the features of the trusted domain-based authentication method. • Identify the features of the Kerberos-based authentication method. • Identify the features of the certificate-based authentication method. • Identify the guidelines for selecting an appropriate authentication method. • Identify the appropriate strategy for authenticating trusted partners. • Evaluate the effectiveness of the authentication strategy for trusted partners. • Match the placement of a VPN server in conjunction to a firewall with its related benefits. • Evaluate the effectiveness of a VPN solution for a given scenario. • Identify the benefits of Terminal Services. • Identify the security features of Terminal Services. • Identify the features of message queuing. • Sequence the steps involved in message queuing authentication. Unit 2: E-Commerce Security 3 - 4 hours • Identify the steps for securing an e-commerce Web server. • Identify the features of SSL. • Identify the features of SET. • Identify the strategies for minimizing the risks involved in e-commerce. • Identify the strategies that help to recover from a security breach.